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Richard Flint, CEO, Hargreaves Lansdown: “Today marks an exciting milestone for the creation of a retail investment culture in Britain as targeted support finally reaches the rule book. Hargreaves Lansdown has long called for this change to enable us to build better outcomes for our clients. For too long we haven't been able to help clients in the way they would like – from helping people right size their cash savings, nudging them when it’s the right time to start investing, to helping people marshal their retirement options. Targeted support will allow us to provide more relevant guidance which will build confidence as people make their financial choices. We can’t wait to get going.”
Nathan Long, head of targeted support, Hargreaves Lansdown: “We are excited about the possibilities targeted support will bring to improve our information to clients, making it more relevant so that clients know how best to position for their financial future. This is a game changer to ensure people make the most of investment opportunities, improving understanding of when investment is right for people in a similar position. Working through the detail of how we talk about targeted support, and define consumer segments will be the key to success. We are pleased to see some refinements in the approach to retirement journeys, an area where we see a lot of scope for targeted support. Allowing us to point to all of market annuities brokerage, and consideration of how targeted support interacts with guided retirement and investment pathways will be key. Options and jargon are being layered in the legislative framework, targeted support needs to cut through that complexity – ensuring that consumers end up in a better position.”
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Notes to Editors
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