Lifestyle Article - Willis Towers Watson strengthen Claims Consulting

Willis Towers Watson has strengthened its Insurance Consulting and Technology business by appointing Matt McKechnie as a Consultant to the firm’s Claims Consulting team.

 Based in London, Matt joins the Claims team within Willis Towers Watson’s UK P&C Insurance Consulting and Technology business from Ageas where, as a Claims MI Consultant, he was responsible for managing a team of analysts providing MI and Data solutions to the Claims function.

 Matt specialised in providing performance tracking metrics, delivering insight across all levels of the organisation, including cross-functional and C-Suite. Over the last 18 months he focused on claims data strategy development and optimising the use of intelligence gathered. He was also selected to participate in an Advanced Analytics programme with colleagues from around the globe.

 Prior to Ageas, Matt was the Direct Hire Operations Manager at the Innovation Group (a Claims outsourcing provider). His responsibilities included strategy development of the operation, customer relationship management, regulatory compliance and performance delivery.

 Tom Helm, Head of Claims Consulting at Willis Towers Watson, said: “Matt is an excellent addition to our expanding team and we are delighted to have someone of his experience on board at this exciting stage in developing our Claims practice. We are confident he will help us deliver innovative and cutting-edge propositions to insurers aiming to differentiate themselves in a highly competitive market by transforming their claims function to provide better customer service at a lower cost.”

 Commenting on his new appointment, McKechnie said: “I am excited to be joining Willis Towers Watson, which has made a decisive move to strengthen its presence and impact across the UK insurance claims market. A key attraction of Willis Towers Watson to me is its strong record for solving business problems through its deep understanding of insurance, and innovative technical and disruptive software solutions, and I am looking forward to helping clients with the challenges and opportunities that lie ahead.”

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