AI regulation shaping the future of the insurance industry

James Clark and Chris Halliday look at the EU AI Act, arguably the world's first comprehensive law specifically designed to focus on the regulation of AI systems and its impact on the insurance industry. The regulatory challenge around Artificial Intelligence (AI) is as broad as its potential applications. In response to the scale of the task ahead, the UK government’s white paper ‘A Pro-Innovation Approach to AI Regulation’ published last year deliberately lay emphasis on the themes of fostering and encouraging innovation.

Why customer service is key in the bulk annuity market

National Customer Service Week (7 – 11 October) is marked by the Institute of Customer Service annually for its members operating across a wide range of sectors, including retail, aviation utilities and financial services. We asked Andy Rose, Head of Pension Services at Pension Insurance Corporation (PIC), why customer service is also so important in the bulk annuity market?

The reserving actuary natural vs artificial intelligence

Why human actuaries still have the upper hand over AI when it comes to the nuanced art of reserving in the insurance industry. Every year, we take in a cohort of graduates and start them off on the basics of actuarial work: reserving. We do this by getting them to set up models based on the previous year’s notes and assumptions. This is neither perfect nor expected to be - the aim is to have the calculations set up to be consistent with the previous year for a more senior actuary to then refine.

Will COVID19 keep excess mortality rates high until 2033

Lifestyle Actuary

Dalriada Trustees Limited (Dalriada), one of the largest providers of professional trustee services to pensions schemes in the UK, has today announced the appointment of Sarah Brough as a professional trustee.

Lights Camera Actuary

For the next few months Zoe Bolton will be talking to the senior actuaries in these firms, getting a brief insight into their career paths and visions for the future. This month Zoe interviews Shil Patel the UK Managing Director at Dynamo Analytics

Travelling Actuary

This month's Travelling Actuary takes us to the iconic Boston to experience New England at it’s very best.

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