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Record £3.2 bn paid out to support motor insurance customers

Insurers paid out a record £3.2 billion to support motor insurance customers in Q2 2026, according to the latest data from the ABI. This was 5% higher than the previous quarter, and 7% more than the same period last year.
Posted on Thursday Jul 30

4 reasons why smart doorbells may raise home insurance risk

Millions of Brits installed smart doorbells last year with a 5000% surge in searches for the security system compared to this time last year. But expert advice shows fancy tech could be doing more harm than good - if homeowners aren’t careful.
Posted on Thursday Jul 30

Hidden costs of Oxford Street going car-free

Oxford Street is set to go traffic-free before the end of September, ending years of debate over the future of one of London's busiest shopping streets. While nearly two-thirds (63%) of Londoners support pedestrianising the road, according to YouGov, the changes will also mean thousands of drivers need to rethink their regular routes.
Posted on Tuesday Jul 28

Travel insurance advice for wildfires in France and Spain

As wildfires continue to spread across France and Spain, the ABI is urging holidaymakers to play close attention to local advice and updates from the Foreign, Commonwealth and Development Office (FCDO), and check their travel insurance policies.
Posted on Monday Jul 27

Managing conflicts of interest in insurance

Chris Knight outlines our expectations for firms on vertically integrated insurance. Having just joined as the FCA’s new insurance director, it’s been great getting to know the team and see the variety of work they’re doing – whether that’s working with the industry to improve claims experiences for customers, consulting on simplifying our rules or supporting growth with a new regime for captive insurers.
Posted on Friday Jul 24

FCA General insurance value measures data 2025

This is our fourth full year of general insurance (GI) value measures data, covering January to December 2025. We publish this data each year to improve market transparency and give firms, consumer groups and other stakeholders a common set of indicators across a range of general insurance products. These indicators include claims frequency, claims acceptance rates, average claims payout, claims complaints rates and the proportion of premiums paid out in claims.
Posted on Tuesday Jul 21

FCA cracks down on misleading car finance claims adverts

As part of the joint taskforce’s continued crackdown, in June the Financial Conduct Authority (FCA) had 170 misleading car finance claims adverts removed or amended by claims management companies (CMCs), bringing the total up to 1,200 since January 2024.
Posted on Thursday Jul 16

Third of drivers scared to claim on insurance

More than one in three UK motor policyholders now worry about making an insurance claim for fear it would significantly increase their future premiums. Premiums are confirmed to be rising again this year, with just 13% of policyholders feeling motor insurance costs are stabilising or falling. Four in ten now say insurance costs, combined with recent rises in fuel prices, are making driving unaffordable. A quarter of policyholders would be willing to share more of their data with their insurer if it unlocked more affordable premiums.
Posted on Thursday Jul 16

5 mistakes that could void homeowners cover this summer

Searches for 'unoccupied home insurance' up 261%, and experts warn most Brits are making five mistakes that could void their cover before they've even landed.Tamzin Metcalfe, home insurance expert at Go.Compare has identified five of the most common mistakes homeowners make before jetting off this summer, and why each one matters more than most people realise.
Posted on Friday Jul 10

Why cyber criminals love summer holidays

Businesses are being urged not to let their cyber defences take a summer holiday, as experts warn that annual leave, temporary staff cover and changes to day-to-day processes can create an ideal environment for cyber criminals.
Posted on Wednesday Jul 8

3 car insurance misconceptions that could cost you thousands

UK motorists could be left personally liable for tens of thousands of pounds, as Go.Compare’s motor insurance expert warns that three widespread misconceptions are quietly leaving drivers exposed to bills they never saw coming.
Posted on Tuesday Jul 7

Super El Niño and systemic threat to global supply chains

TT Club, the leading global transport and logistics insurer, is calling on supply chain operators worldwide to review their risk management and resilience strategies considering growing forecasts of a "super" El Niño event – one that could represent a significant systemic shock to already strained global supply chains.
Posted on Tuesday Jul 7

Weather events are driving higher costs and complex claims

Historically, seasonal surges, regional risk patterns and established response models allowed insurers and loss adjusters to plan with reasonable certainty. Today, predictability is eroding. The result is a claims environment where weather events are not only increasing volume, but also driving higher repair costs, more complex assessments and greater pressure on loss adjusting resources.
Posted on Monday Jul 6

Reinsurance Market Dynamics Midyear 2026 Renewal Report

Aon has launched its Reinsurance Market Dynamics Midyear 2026 Renewal Report, which reveals that record levels of reinsurance capital are creating greater flexibility for insurers as they seek tailored solutions to support growth, manage volatility and optimize capital through the market cycle.
Posted on Wednesday Jul 1

Protection insurers pay out £7.84 billion in claims in 2025

New figures from the ABI and Group Risk Development (GRiD) reveal that insurers paid out £7.84 billion in individual and group protection claims across 2025 – equivalent to £21.5 million every day.
Posted on Wednesday Jul 1

Car insurance premiums first quarterly rise in over 2 years

Comprehensive car insurance premiums have increased by 1% (£8) during the last three months1 with UK motorists now paying £719 on average, according to the latest Confused.com Car Insurance Price Index in association with WTW (NASDAQ: WTW), a leading global advisory, broking and solutions company.
Posted on Wednesday Jun 24

Travel Insurance prices show no Middle East crisis spike

New Defaqto analysis shows travel insurance prices have remained relatively stable since March, despite geopolitical tensions, with 5 Star cover still available at a modest premium to lower-rated policies.
Posted on Tuesday Jun 23

New marine war risk consortium for Strait of Hormuz shipping

Lloyd’s welcomes the launch of a new Lloyd’s market consortium designed to provide additional marine war risk insurance capacity for vessels and cargo transiting the Strait of Hormuz. Chubb will serve as lead underwriter, supported by participating Lloyd’s syndicates and specialist market partners. The consortium brings together leading underwriting expertise with additional Lloyd’s market capacity to support brokers and clients operating in a complex and fast-moving environment.
Posted on Friday Jun 19

AI agents set to reshape insurance renewals

Accenture has released new global consumer research suggesting AI is starting to reshape how people research, compare and manage home and motor insurance, with implications for insurers, brokers and price comparison websites.
Posted on Tuesday Jun 16

Report urges market protocol for Cyber claims

The cyber insurance market would benefit from clear protocols governing the review process for business interruption claims, a new report from the International Underwriting Association (IUA) has stated. Such claims are often complex in situations where a tower structure has been established, with multiple insurers providing layers of coverage for large risks. An established framework, covering questions such as the appointment of experts, fee sharing, and information flows could bring greater consistency and efficiency to the process.
Posted on Wednesday Jun 10

5 insurance musts for renting your home as a holiday let

Over 90 million guest stays were recorded in UK short-term holiday rentals last year – a 10% jump from the previous year – yet most homeowners are unknowingly underinsured. Standard home insurance policies exclude guest-related damage, leaving homeowners dangerously exposed when things go wrong.
Posted on Monday Jun 8

Underestimating earthquake losses from sonic boom blind spot

MS Amlin study finds destructive supershear ruptures are behind two thirds of insured earthquakes losses – yet are excluded from catastrophe models. Insurers may be significantly underestimating earthquake risk – by up to 60% in extreme cases - as models fail to capture little-known supershear effects. Researchers warn there is a “narrow window” to close gap ahead of a major California rupture and before the next generation of US earthquake models is finalised. Insurance industry urged to incorporate supershear earthquakes into view of risk
Posted on Thursday Jun 4

Goal-den rules for travel insurance ahead of the World Cup

Thousands of UK football fans are planning to attend this year’s World Cup, and much like a passport, travel insurance remains an essential for anyone headed abroad.
Posted on Wednesday Jun 3

Insurance customers borrowing more to cover premiums

Average amount borrowed has increased 26% in a year to more than £500. Premium Credit’s Insurance Index shows 76% of adults use some form of credit to pay for one or more type of policies
Posted on Tuesday Jun 2

FCA authorised claims management firms halves to 483

Since the FCA took over from the CMR in April 2019, the number of firms authorised to provide claims management services falls from 942 to 483The FCA launched a review into the claims management sector in May amid concerns around poor behaviour and consumer outcomes
Posted on Monday Jun 1