General Insurance Article

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Home insurers set for profit in 2025 losses likely in 2026

UK home insurers are set to finish 2025 with a slight profit, delivering a Net Combined Ratio (NCR) of 98%. Yet home insurers are expected to swing to a loss in 2026, with the NCR forecast to reach 102.1% by the end of next year; Home insurance premiums paid by customers are set to drop to an average of £326 in 2025, down from £329 in 2024 amid a falling claims environment. Premiums are expected to fall further in 2026 to an average of £306 – an almost 7% drop compared to 2025, as a result of increasing competition.
Posted on Tuesday Dec 23

AI, cyber insurance and climate change key to 2026 insurance

Artificial intelligence (AI), cyber insurance, and climate change/natural catastrophes are the three themes that will have the biggest impact on insurance in 2026, according to the annual predictions from GlobalData, a leading intelligence and productivity platform.
Posted on Monday Dec 22

Employers ill prepared for risks of overseas assignments

Employers are ill-prepared for the wide range of risks of sending employees overseas, according to the international experts at Towergate Employee Benefits. With 79% of UK companies stating they have relocated employees abroad1, the issue is wide-reaching. Knowing where and how to provide support is the key to the health and wellbeing of employees and their assignments overseas.
Posted on Monday Dec 22

IPT continues upward trend and set for record annual haul

Latest HMRC data shows that IPT has raised £6.78 billion in the first eight months of the 2025/26 financial year (April–November), following November’s contribution of £1.258 billion. This represents an increase of £125 million compared to the same period last year (£6.65 billion in 2024/25), which ultimately delivered a record annual total of £8.88 billion.
Posted on Friday Dec 19

FCA expands insurance work in reply to Which super complaint

The FCA are expanding the significant work we had planned to improve standards in the home and travel insurance markets, following Which?’s super complaint. While 79% of consumers who make an insurance claim are satisfied with how it was handled, our work shows there’s room for improvement - with 3 in 10 saying there isn’t enough information to judge the quality of different policies.
Posted on Thursday Dec 18

6th year insured natural catastrophe losses exceed $100bn

2025 insured losses from natural catastrophes set to reach USD 107 billion, mainly driven by LA wildfires and severe convective storms in the US. LA wildfires costliest ever wildfire event globally with insured losses of USD 40 billion. Hurricane Melissa costliest hurricane of 2025 with estimated insured losses of up to USD 2.5 billion in otherwise benign season
Posted on Wednesday Dec 17

Pet insurance is getting harder for customers to navigate

The rapid expansion of choice in the UK pet insurance market is making it harder, not easier, for consumers to understand what they are buying, according to new research from Consumer Intelligence.
Posted on Tuesday Dec 16

Motor Insurance Taskforce Report

The Department for Transport and HM Treasury today published the Final Report and Actions from its Motor Insurance Taskforce.
Posted on Wednesday Dec 10

Comments as the FCA confirm changes to simplify rules

Broadstone and The LMA comment as the FCA confirm changes to simplify its rules and lower costs for insurers, while maintaining appropriate levels of protection for smaller commercial customers. The final rules aim to give more flexibility and responsibility to insurance firms, such as determining the frequency of their product reviews and how much continual professional development (CPD) staff should undertake.
Posted on Tuesday Dec 9

FCA simplifies insurance rules and plans further reviews

The Financial Conduct Authority (FCA) has confirmed changes to simplify its rules and lower costs for insurers, while maintaining appropriate levels of protection for smaller commercial customers.
Posted on Tuesday Dec 9

Actuaries growing role in climate change and sustainability

The latest thematic review report from the Institute and Faculty of Actuaries (IFoA) shows that over 80% of respondents believe that actuarial involvement in climate and sustainability work has increased in recent years.
Posted on Monday Dec 8

2026 to be a decisive year for cloud computing in insurance

Driven by a trend towards tangible AI solutions, insurers will make significant progress in implementing cloud and cloud-based solutions, highlights the Sollers Predictions Report 2026.
Posted on Thursday Dec 4

FCA helps firms to test AI safely

The Financial Conduct Authority (FCA) is working with major firms to test Artificial Intelligence (AI) in a safe place to better understand the potential benefits and risks.
Posted on Wednesday Dec 3

Nudges not breakthroughs at COP30 as diplomacy dominates

Shortfalls reinforced need for structural shift toward deeper decarbonisation and more resilient systems, says Rathbones Greenbank’s Nicola Day‘. Concerns persist over weakened language and unclear finance’
Posted on Wednesday Dec 3

Over 65s prioritise spending on travel over grandchildren

Research commissioned by Co-op Insurance found that almost 4.5 million (35%) senior citizens prioritise spending on travel over their children or grandchildren. This appears to be fuelled by regrets of not travelling more in their youth, with two thirds (67%) admitting to this.
Posted on Wednesday Dec 3

Insurance at a turning point

Amrit Santhirasenan, CEO of hyperexponential, looks ahead to 2026, reflecting on the insurance industry at a turning point, with margin pressure and shifting risk profiles major factors, while AI’s move from hype to practical adoption gathers momentum:
Posted on Tuesday Dec 2

Netherlands GI industry to surpass $114 billion in 2030

The Dutch general insurance industry is projected to grow at a compound annual growth rate (CAGR) of 5.8% between 2026 and 2030, increasing from EUR83.7 billion ($91.4 billion) in 2026 to EUR105.0 billion ($114.5 billion) in 2030, in terms of gross written premiums (GWP), according to GlobalData, a leading data and analytics company.
Posted on Friday Nov 28

Legislation must be enforced as keyless thefts soar

Following a BBC Report highlighting the growing trend of keyless vehicle theft, data analysis by Tracker Network UK Limited, shows the company has recovered over £35million worth of vehicles between January and October 2025, a 15-year high. 93% of the vehicles recovered by Tracker, the stolen vehicle recovery (SVR) expert, were taken without the keys, underlining the scale of keyless car theft across the UK.
Posted on Wednesday Nov 26

Survey reveals most SMEs have experienced a cyber incident

Coalition have released a new survey revealing that nearly three-quarters of UK SMEs have been impacted by a cyber incident in the last five years. The research also shows that many businesses (35%) that previously had standalone cyber cover no longer do. Of those who decided against buying standalone cover, 35% said it was because they believed they had sufficient cyber cover under their wider commercial insurance policy.
Posted on Wednesday Nov 26

Climate Change scenarios over the next 75 Years

600,000 more properties at high risk of flooding by 2100. Insurance providers demand realistic Representative Concentration Pathways (RCP) scenarios. Climate change data launched to help predict long term risks in property and motor
Posted on Tuesday Nov 25

Insurance customers turn to credit as they pay monthly

Using credit to pay for insurance continues to gain popularity and nearly half value the ability to pay monthly, Premium Credit research shows. More than one in four worry their ability to pay bills will deteriorate in the next 12 months
Posted on Tuesday Nov 25

IPT receipts hit £5.52bn exposing a growing contradiction

Broadstone comment on the latest HRMC data showing Insurance Premium Tax (IPT) has collected £5.52 billion through the first seven months of the Financial Year (2025/26).
Posted on Friday Nov 21

Fraudulent insurance claims continue to top £1 billion

The ABI has stressed that the fight against fraud must continue as its annual detected fraud data reveals that £1.16 billion worth of fraudulent general insurance claims were identified in 2024 - a 2% increase on the £1.14 billion detected the previous year.
Posted on Thursday Nov 20

Customers want both Gen AI efficiency and human empathy

Generative AI (Gen AI) is transforming how insurance customers interact with their insurers – from researching products and comparing quotes to submitting queries and managing coverage. A new Geneva Association report, Gen AI in the Insurance Customer Journey, provides a global perspective on how customers experience and perceive the increasing use of Gen AI in insurance.
Posted on Thursday Nov 20

Ageing, AI and the revival of industrial policy

Fiscal expansion, industrial policy, ageing societies and AI to transform global economy and risk landscape. Global GDP growth to stabilise at 2.5% in 2026 and 2.6% in 2027 with inflation to remain above 2% in advanced economies. Global insurance premiums to grow by 2.3% annually in real terms with life insurance premiums to be on track to reach USD 4.1 trillion by 2027
Posted on Wednesday Nov 19