General Insurance Article - Contract clarity could drive insurance growth

AON has interviewed the Managing Director and Global Head of Reengineering and Expense Management at Morgan Stanley, Charlie Chasin, as part of its Virtual Reinsurance Renewal Season fireside chats.

 The goal of Aon’s fireside chats is to drive growth across the re/insurance industry in order to bring capital closer to clients’ needs and enable them to flourish in a stronger economy. The series will discuss the challenges and opportunities facing major re/insurers and insurance buyers, sharing both perspectives.

 Hosted by Andy Marcell, Chief Executive Officer of Aon’s Reinsurance Solutions, Chasin said that as a risk manager and former lawyer, he viewed contract clarity as having paramount importance in the purchasing of insurance, and that improvements in this area could help insurers to increase product sales.

 “If you’re very crystal clear about what’s being excluded it creates an opportunity to then provide another product that specifically covers something that otherwise would be carved out. At least people would understand what’s in and what’s out,” Chasin said.

 He acknowledged that too many exclusions also present problems, referencing cyber insurance as an area of focus in this regard.

 “I see sometimes in the cyber space, the type of exclusions that you see eat away at the thing that the buyer thinks they want to be covered for; it excludes an awful lot.

 “You have to really understand as a buyer whether you’re getting the protection that you think you’re getting, and that you think you’re buying. It’s very challenging sometimes to see that you have that coverage, whether it’s for business interruption or the extra expenses around it, or any other of the ancillary pieces,” Chasin said.

 To watch the full interview and sign up for future fireside chats, please click here

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