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Scottish Widows has today launched its £50m Driving Pensions Value programme to deliver product and service enhancements, bolster adviser support and create a range of new digital capabilities over the next 18 months. |
The key developments will focus on five core pillars: engagement, investments, service, charges and governance.
Advisers, employers and customers will see an accelerated period of development over the next 18 months including:
Ronnie Taylor, Pensions Director, Scottish Widows, said: “The pensions industry has been shock-absorbing an unprecedented amount of change over the past few years, rightly putting the spotlight on value for money and delivering good outcomes for savers at retirement.
“By investing in an intensive improvement programme focused on Driving Pensions Value, we are streamlining our business to meet the evolving needs of advisers, employers and individuals, concentrating on what really matters to them by removing complexity, and increasing engagement. We’ve already laid the foundations for this work and it will be our singular focus this year.”
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