XPS Group and the John Lewis Partnership (JLP) can confirm the completion of the transition of services to XPS as administrator of the John Lewis Partnership Pensions Trust. First announced in November 2023, this project has now been delivered on schedule, ensuring the continuity of a high-quality service for the Scheme’s 126,000 members, including 41,000 pensioners.
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This project has involved substantial collaboration between XPS, JLP and the Scheme Trustee, including the TUPE transfer of 25 JLP Pension Operations Partners who now form a dedicated team within XPS. Throughout the process, all parties have prioritised care and support for Scheme members.
David Watkins, Managing Director of Administration at XPS Group, said: “We are delighted to have delivered this complex project on time and to a high standard, ensuring members receive the quality of care they rightly expect. Our shared values with the John Lewis Partnership have been central to this success, and we warmly welcome our new colleagues from JLP into XPS.”
Paul Coyle, Transformation Lead, Pensions, John Lewis Partnership, said: “Looking after our Pension Scheme members and pensioners remains a priority, and we are delighted that this will continue to develop with our partnership with XPS. Following the Trustees' appointment of XPS in October 2023, we are pleased with how the transition has progressed and the relationships forged between teams. We know JLP employees transferring to XPS will continue to flourish and would like to extend a huge thank you for their continued support, enthusiasm and dedication for the benefit of the Scheme and its members.”
Philip Dickinson, Co-Founder of Cosan Consulting that provided both supplier selection and transition oversight services to JLP, said: “Partnership was a key factor in the initial selection of XPS, and that has been the case throughout the entire transition. To get to this important milestone has been a tremendous team effort from all concerned, and I have no doubt that everyone involved with the Scheme will continue to see the benefits of this approach over the years to come.”
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