General Insurance Article - Aviva helping NHS workers and volunteers


During these unprecedented times, to support our dedicated NHS workers we’re offering increased cover to our customers who work for the NHS.

 The NHS is on the frontline helping fight the Covid-19 crisis and being there for everyone affected. As a thank you, we’re extending cover to help ensure NHS workers who are Aviva customers can get to their workplace and home safely, including:

 Breakdown cover
 Free Aviva breakdown cover (including At Home), for NHS workers who have any Aviva, Quotemehappy or General Accident branded policy, if their car breaks down. Contact details for our breakdown cover can be found in our FAQs.

 Motor
 Free courtesy car to any NHS workers with an Aviva motor policy, if their car is involved in an accident.
 Priority repairs on motor claims for our customers who are NHS workers so they can get back on the road as quickly as possible.

 Home
 Free enhanced personal belongings cover for our home contents customers who are NHS workers if their belongings are lost/damaged/stolen while they are working/commuting.

 Supporting our Coronavirus volunteers
 In recognition of our customers who are volunteering, for example to transport medicines or groceries to support others who are impacted by Covid-19, we want to clarify that that our customers with a motor policy will be covered whilst they undertake these unpaid activities.

 The extra cover is available immediately. NHS workers or volunteers do not need to call us to arrange these as they will apply automatically if they need to make a claim.

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