General Insurance Article - CII Launches online ethics toolkit for Chartered firms


 The Chartered Insurance Institute (CII) has launched an online ethics self-assessment toolkit for Chartered firms.The toolkit was created in response to feedback from firms requesting practical guidance on the management and implementation of consistent ethical standards.

 All CII and Personal Finance Society (PFS) members, including Chartered firms, commit to following the CII's Code of Ethics, but many individuals and firms may find practical guidance helpful on how to manage and embed ethical standards across their business.

 The toolkit contains a self-assessment guide that includes a number of questions such as how is ethics communicated within the business. After each question the user is provided with practical advice and action points on how to manage and communicate ethical values to clients and employees consistently. Some examples of the points the toolkit covers include:

 -the importance of ethics to Chartered firms;
 -help with drawing up an action plan to tackle areas of concern;
 -ideas on how to communicate your ethical values to employees, clients and prospects;
 -guidance on how to involve employees in building and sustaining ethical practices.

 David Thomson, director of policy and public affairs at the CII, said, "The ethics self-assessment toolkit is a practical and self-contained guide that can assess the current management of ethics within a firm and provide helpful advice and guidance on the consistent application of ethical practices.

 "Although it is not compulsory we would encourage firms to use the toolkit to broaden their understanding of how to manage ethics and comply with the CII's Code of Ethics requirements, but more importantly demonstrate a firm's commitment and leadership in integrity to their clients and the wider public."

 For more information on the ethics toolkit please visit our website at www.cii.co.uk/ethics-toolkit.

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