General Insurance Article - LMA releases Claims Bluffer’s Guide

 The guide contains summary-level information about these projects, processes and initiatives, details of who ‘owns’ them, ‘signposts’ to more detailed information and a glossary of terms and acronyms section.

 Robert Gregg, the LMA’s Head of Claims said: “A myriad of interrelated projects, committees and working parties exist at any one time to address the challenges of an ever-evolving claims sector.

 “Dialogue with the heads of claims at LMA member firms confirmed the need for simple guidance that presents the ‘bigger picture’.

 “In addressing this need, we wanted to cut through the detailed information that is currently out there and provide the claims community with a clear, concise and easy-to-use overview of what’s happening in the market.”

 The Claims Bluffer’s Guide is available to download  below