General Insurance Article - Mercer appoints Rich Tuff as Retirement Administration Ldr

 Mr Tuff began working at Mercer in 2010 as a Senior Client Relationship Manager and since then has held a number of senior management positions, including most recently, Central Functions Lead. Prior to joining Mercer, he led Client Management for Towers Watson’s Administration Head Office having started working there in 2000.

  

 Mr Tuff commented: “I am delighted to be leading the Mercer Retirement Administration business in the UK. This a time of some of the greatest regulatory changes within the industry which will have a considerable impact on the services we provide. As the retirement landscape evolves, my role is to ensure that our administration offering continues to adapt. I am confident that our administration teams are well placed to continue delivering high quality outcomes for our members and clients.”

  

 Fiona Dunsire, Mercer’s UK CEO, added:

 “Rich brings to this role over 20 years of experience in the industry and a wealth of experience in UK pensions administration, both in client management and operational delivery. Retirement administration is an important component of the value chain for our clients and with Rich at the helm I am assured that the team will continue to achieve improvements in growth, profitability, and client service quality.