General Insurance Article - Mercer receives QAS from IFoA

 According to Deborah Cooper, Partner at Mercer, “Mercer’s culture and work standards flow from our parent company’s code of conduct, MMC’s ‘Greater Good’, which applies to all colleagues. Following an independent audit of Mercer’s operations and professional standards carried out in December, the IFoA announced on 12 April that Mercer’s application has been successful. The QAS is unique in its focus on actuarial work and our membership is further testament to the effort my colleagues at Mercer take in producing high quality work. 

 Dr Cooper continued, “The QAS requires organisations to provide relevant staff training and development opportunities, have appropriate supervision and compliance processes and establish an open culture that supports ‘speaking up’. Gaining QAS accreditation across the whole organisation is encouraging us to work even more closely together to ensure our output is fit for purpose. Maintaining our membership of the Standard will demonstrate that we continue to invest in, and develop, our colleagues to support their career progression.”

 As required by the QAS, Deborah Cooper will lead a group of Senior Quality Assurance Representatives to ensure that all elements of Mercer’s strategy continue to be aligned with the principles underlying the QAS including the management of conflicts, staff development, compliance and risk.