Articles - New Claims Agenda Webinar - Strategic Priorities for Claims

Through this time of rapid change and extreme uncertainty, the claims community across Europe faces the monumental task of redefining priorities and strategies for the years to come. How are insurers going to meet customer needs and continue to operate in this new world?

 Join Mario Ricco (Global Head of Claims, Generali) , Adrian Cohen (President and Co-Founder, Tractable) and Greg Donaldson (Senior Analyst, Aite Group) as they explore:
 • The New Customer Expectations: Maximize the quality of your claims experience by creating a more transparent, hyper-personalized claims experience with real-time updates
 • Build innovation partnerships: Work with your insurtech partners to optimize the benefits for your claims workforce and customers through faster cycle times and AI-assisted decision-making
 • Lead the next generation of claims innovators: In a time when employee experience is as important as that of the customer, learn how to manage the current and oncoming generations of the claims workforce and adapt your leadership style to this age of disruption
 If you can’t listen live, you will still automatically receive the recordings.
 Kindest Regards,
 Joshua Lloyd-Braiden
 Global Project Director| Insurance Nexus by Reuters Events
 Please contact me on 020 8078 7225, or if urgent, on my mobile +44 7462597320

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