Scottish Life has been named among this year’s winners of the prestigious Gold Standard Awards, which were presented at a ceremony in the House of Commons on 27 November 2013.
Scottish Life was awarded the Gold Standard Award in the Individual Pension category for the fifth consecutive year and in the Group Pension category for the fourth year.
Now in their eleventh year, the awards are dedicated to identifying firms in the financial services sector that can demonstrate a strong structure and are committed to excellent standards of service. The awards take into account financial strength and assess areas such as trust, fair value and service. They identify companies that go above and beyond standard business practices to offer customers the best possible experience.
This year, the awards placed a greater emphasis on governance and social responsibility issues in recognition of the impact they have on a company’s ability to deliver a sound proposition.
Ewan Smith, Managing Director, Scottish Life, said:
“The values extolled by the Gold Standard Awards are the very same values that we have focussed our business on and will continue to do so. We are therefore delighted to have had these recognised by industry leaders and this award recognises our clear focus on delivering customer value in the most straightforward way possible.”
These award wins come within a week of Scottish Life being presented with an Outstanding Achievement Award for continually exceptional service to advisers at the 2013 Financial Adviser Service Awards.
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