Innovation Group, a global provider of business process outsourcing and software solutions to the insurance, fleet, automotive and property industries is pleased to announce that it has signed a major new contract with the Aviva Group plc (‘Aviva’).
The contract will see Innovation Group supply Aviva with its market leading claims scoping and supplier management solution, Innovation Symbility.
The contract will run for a period of seven years and be charged on a transactional basis. This will generate revenues of approximately £1m per annum.
Andy Roberts, Chief Executive Officer of Innovation Group said, "I am delighted Aviva has selected Innovation Symbility as its software and services partner of choice. The combination of leading technology and product expertise demonstrates Innovation Group’s ability to establish long term partnerships with the world's largest carriers. This contract embeds Innovation Symbility as the dominant UK market solution and combined with the exciting developments that are being delivered in 2013 and the traction we have already established in our European markets creates an exciting position for our property footprint."
Caroline Cooper, Director of Claims, Property said, “At Aviva we’re passionate about excellent customer service and we always aim to get things right first time for our customers. Entering this new partnership with Innovation Group and deploying the Innovation Symbility software further demonstrates our commitment to removing complexity around the claims process, fast decision-making and reducing costs, all of which will ultimately be for the benefit of our customers.”
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