General Insurance Article - JLT EB appoints new Head of Client Communications

 David joins from Aviva, following its acquisition of Friends Life, where he had worked since 2008 as first the manager of the pensions communications team and later as Head of Marketing Communications for the Corporate Benefits business. Prior to that he enjoyed spells at Mercer and Fidelity, having worked in pensions communications since 1998 and financial services since 1995.

 David brings 18 years of experience in helping to define communications strategies, as well as a clear, straightforward communication style that is both technically accurate and clearly understood. At JLT EB, he will lead a team of consultants, designers, programmers and production managers that have a strong track record of delivering high-quality communications to some of the largest and best known brands in the UK, supporting communication exercises to thousands of members across DB and DC schemes and flexible benefits.

 David Millar, Head of Communications, JLT Employee Benefits, says: “I am very pleased to be joining JLT EB at what is a pivotal point in the workplace benefits space. The combination of significant changes to the pensions system, the development of new channels of communications and the growth of a new generation of employees with less traditional attitudes to life at work makes this a perfect storm for employers, trustees and HR directors. Good communication has always been the key to realising the value of benefit spend, but never before has it been so important to get right and so easy to get wrong.”

 Martin Boniface, Executive Director, JLT Employee Benefits, says: “I am thrilled that David has joined JLT EB as he brings the knowledge and skills needed to support our clients in this important area of communications. How trustees, scheme sponsors and employers engage with their members and employees has never been more critical. With all the changes in the pensions system, it is not only crucial to ensure that all stakeholders get the best from the arrangements but also that we engage with different generations through all media and emerging technology.”