Articles - Responsible AI why it matters for Life and Health insurers


AI introduces new avenues for innovation and efficiency in L&H insurance, yet it also presents risks like bias, inaccuracy, misinformation, and ethical dilemmas. By implementing a Responsible AI (RAI) framework that adheres to principles of fairness, transparency, accountability, robustness, and privacy, insurers can design human-AI interactions that align with business goals and societal values, thereby enhancing AI adoption through increased confidence and trust.

 

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