Insurance customers’ expectations have changed dramatically, carriers need to drive innovation and become truly customer centric. Building a connected carrier isn’t easy but it is now the bare minimum to ensure survival in this fiercely competitive landscape.
Insurance Nexus is bringing together Canada Life, OneBeacon Technology Insurance and AITE Group to give you the strategies to truly understand your customers agenda and move towards a truly connected model.
Join us 16th July at 11am ET to uncover how insurance carriers can merge technology and digital agility to remain relevant in what is an extremely competitive market.
Speakers include:
• Scott Marnoch, VP Innovation, London Life
• John Wurzler, Pesident On-Line Products, OneBeacon Insurance Group
• Samantha Chow, Senior Life and Annuities Analyst, Aite Group
Topics to be discussed include:
• Design and deliver compelling, seamless customer experiences: Align front, middle and back office to become a truly connected insurance carrier
• Get a deep understanding of your customer needs along with how to dynamically embed customer insights throughout the customer journey to deliver products and services that your customers love, improving both retention and market share
• Move away from the limitations of operating in functional silos and toward a truly connected insurance organization that is aligned across businesses, functions, and channels and outperform their competitors
(FYI – if you can’t join live, I’ll send you the recordings if you register).
Kind regards,
Mariana
Mariana Dumont
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