Articles - Webinar on The Evolution of Customer Engagement


The demands of today’s consumers are rapidly changing, insurance carriers are struggling to keep up. The challenge lies in adapting people, processes, and technology to meet new-age expectations and engage customers in real-time. How can insurance carriers deliver effective customer engagement in a highly competitive, digital world?

 

  

  
  
 Industry leaders sharing insights include:
  
 • Christian Mitchell (Chief Customer Officer, Northwestern Mutual)
 
 • Ketty Trivedi (Chief Marketing Officer, Prudential)
 
 • Ann Bair (SVP – Marketing, Nationwide)
 
 • Meredith Barnes-Cook (Head of Global Insurance, Ushur)
 
 Join the exclusive discussion as our panel explores:
 
 • The Power of Personal: Discover how personalized customer engagement driven by intelligent automation can build strong customer loyalty and confidence
 
 • Become Digital by Default: Rethink marketing to cater for new age customers with simplified verbiage and digitize distribution channels to achieve unprecedented reach
 
 • Meet Your Customers Where They Are: Utilize behavioural data insights to drive your marketing and customer retention strategies
  
  

 Can’t make it? - I will be sending out the recording afterwards to all who have registered!

 Kind Regards,
  

 Alex

  

 Alexander Bird
 Global Project Director
 Insurance
 Reuters Events
 Telephone: +44 20 7513 8946
 Alexander.bird@thomsonreuters.com
 
 Reuters Events is part of Reuters News & Media Ltd, 5 Canada Square, Canary Wharf, London, E14 5AQ. Registered in England and Wales: 2505735.
  

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