Articles - Barclays extends support to customers affected by riots


 Barclays is offering emergency support measures to help business and personal customers affected by the riots.

 Barclays business customers:

 Barclays Business Managers will be proactively contacting customers to assess any damage or disruption caused to their businesses and offering solutions that will ease the burden on cash flow, such as overdraft increases and loan repayment holidays of up to six months on customers' existing loans. This will allow businesses time to recover from the immediate impact of the damage caused by the rioting, or to bridge the gap until insurance claims are settled.
 Barclays Business customers can call 0845 605 2345.

 Barclays personal customers:

 Barclays personal customers with an overdraft can ask for a temporary increase to help with emergency bills.
 We will also waive overdraft related fees upon request.
 Customers without an overdraft can also apply for an emergency overdraft.
 We can confirm that any damage to properties or vehicles insured through Barclays is covered under by our policies.
 We can help home insurance customers affected by the riots who can no longer live in their home to find temporary accommodation, and arrange for emergency payments to replace essential items where appropriate.
 Barclays personal customers can call 0845 7555 555.

 Barclaycard customers:

 We would urge any Barclaycard customers affected by the riots to get in contact through our relevant helpline numbers as soon as possible.

 Customers can call:
 UK Barclaycard Cardholders: 0844 811 9111
 Barclaycard Commercial Cardholders: 0844 822 2111
 Barclaycard Payment Acceptance: 0844 811 6666

 Steve Cooper, Managing Director, Barclays - Business and Personal Banking Solutions said: "These riots are having a devastating effect on both individuals and local businesses and we are working to help our customers through these difficulties, including providing emergency overdraft facilities and loan repayment holidays of up to six months for business customers. It is impossible for many of our customers to operate, even those not directly affected by the fires or looting and we can play a part in taking away some of their worry at this time."

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