Articles - Infographic released on Claims 2021 Survey results

Boosting the customer experience is the primary goal of the majority of claims departments. That’s what 91% of senior insurance executives believe, according to a new survey by Intelligent Insurer in association with Blue Prism. But how do your claims operations measure up? Find out in our newly released infographic.

 Intelligent Insurer’s Claims 2021 Survey Results: Critical Insights from Claims Professionals on Customer Centricity, Technology and Operational Efficiency
 You’ll get the perspective of 300+ insurance executives on the impact of COVID-19 on claims, metrics to measure customer retention and emerging technologies which can help to drive operational efficiency. And with 60% of respondents being VP level or above (from reinsurers and insurers), you’ll get a senior-level perspective on the future of claims which simply isn’t available anywhere else.
 Check out the infographic now to:
 • Learn about the long-term strategic challenges for claims and how social inflation triggered by the pandemic had a direct impact on claims
 • Find out how to become truly customer-centric and make a positive impact on the overall customer retention of your business
 • Discover which emerging technologies have the biggest potential to transform claims and help in driving efficiencies

 This infographic provides exclusive data directly from the mouths of claims professionals to help inform your own strategy in the months ahead and benchmark against the wider industry.
 If you have any feedback, please contact:
 Izabela Clancy
 Program Director, Claims
 Intelligent Insurer
 Direct line: +44 (0)203 301 8212


Back to Index

Similar News to this Story

New CEOs confirmed for The Future of Insurance USA 2021
The Future of Insurance USA 2021 (June 22-24, 2021) is North America’s most senior, strategic insurance gathering, uniting top decision makers from ac
Mind the gap in womens pensions
The perennial issue of the gender pay gap gets a lot of publicity but the same level of publicity is not given to an issue that is, at least in part,
Register now for the Commercial Lines event of the year
Last Chance To Register For The Commercial Lines Event Of The Year. In the past few weeks, hundreds of commercial lines innovators have rushed to secu

Site Search

Exact   Any  

Latest Actuarial Jobs

Actuarial Login

 Jobseeker    Client
Reminder Logon

APA Sponsors

Actuarial Jobs & News Feeds

Jobs RSS News RSS


Be the first to contribute to our definitive actuarial reference forum. Built by actuaries for actuaries.